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Privacy

User Data Deletion

You can delete your WebPing account and all associated data at any time. Here is exactly how deletion works.

How to delete your account

Option 1 — Self-service (recommended)

  • Sign in at app
  • Go to Settings → Workspace → Delete account
  • Confirm deletion in the dialog

Option 2 — By email request

  • Email privacy@webpeaker.com with subject Data Deletion Request
  • Send from the email address registered to your workspace
  • We verify ownership and delete your workspace and data

What is deleted

  • Your user account, profile and login credentials
  • Your workspace: contacts, conversations, message broadcasts, campaigns, templates and files you created
  • Stored media, API keys, and AI configuration
  • WhatsApp connection data including access tokens and webhook verify tokens (revoked and wiped) via whatsapp_config
  • Your WhatsApp Business Platform data on Meta’s systems is not stored by us; reach out to Meta for content managed by Meta/WABA

Turnaround & recovery window

Deletion is processed within 72 hours of your request (self-service deletions are immediate). A temporary recovery window of up to 30 days applies to backups and compliance copies, after which all data is permanently purged.

Contact

Questions or data subject requests (GDPR/DPDP): privacy@webpeaker.com

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