Policy
Refund policy
1. What's covered
Every new subscription — monthly or annual, any plan — qualifies for a full 100% refund within the first 1 day of purchase. No questions asked.
2. How to request a refund
Within that 1-day window write to webping@webpeaker.com from your account email with the subject "Refund request". Our billing team processes a full refund to your original payment method.
3. What's not covered
Usage charges billed directly by Meta for WhatsApp Cloud API conversations remain under Meta's own policies. Requests past the 1-day window are considered case by case, and renewals after the first cycle count as an existing subscription, not a new purchase.
4. The short version
Try it, and if it isn't for you, a single email in the first day gets your money back. We'd rather the refund than a grudge.