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WebPing

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Shared inboxThe whole team on one number BroadcastsApproved templates, paced sending AutomationsRules for the routine replies Reply draftsDrafts grounded in your docs Sales pipelinesDeals where the chats happen ContactsFields that fill from the chat DashboardLive numbers, response times Team rolesAdmins, agents, audit log API & webhooksScoped keys over REST SecurityEncryption on every channel

EducationAdmissions, fees & parent updates IT & SaaSOnboarding, trials & product updates HealthcareAppointments, reports & camps Real estateSite visits, launches & brokers Retail & e-commerceCOD, orders & festive sales Travel & hospitalityBookings, check-ins & offers

SolutionsPlaybooks by business goal Free toolsWhatsApp utilities, no cost DocsDeveloper & setup guides BlogGuides, updates & WhatsApp tips AboutCompany, contact & story

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Documentation

WebPing docs, made easy to use.

Simple step-by-step guides with text flows and arrows. No screenshots required — each page explains what to do, in order.

Start here

Recommended path

Follow this order if you’re setting up WebPing for the first time.

Getting startedSet up your workspace, connect WhatsApp, and send your first message.

InboxHandle conversations with assignments, notes, status, and full context.

BroadcastsSend approved WhatsApp templates to the right audience with pacing.

AutomationsAutomate routine replies, routing, and follow-ups with clear handoff.

PipelinesTrack deals created from WhatsApp conversations and follow up on time.

Quick flow

How docs are structured

GuideWhat the feature does.

1

StepsSimple actions in order.

2

TipImportant note before you proceed.

3

All guides

Browse documentation

Getting started

Set up your workspace, connect WhatsApp, and send your first message.

Daily operations

Inbox

Handle conversations with assignments, notes, status, and full context.

Broadcasts

Send approved WhatsApp templates to the right audience with pacing.

Automations

Automate routine replies, routing, and follow-ups with clear handoff.

Pipelines

Track deals created from WhatsApp conversations and follow up on time.

Flows

Use structured flows to collect information and guide customers.

Contacts

Keep customer profiles, tags, fields, and conversation history organized.

Notifications

Get alerted about important conversations and team activity.

Plans & billing

Understand plan access, usage, and billing-related actions.

Settings

Configure workspace, channels, team access, and operational preferences.

Dashboard

See activity, workload, and performance signals in one place.

Assisted replies

AI agents & drafts

Use AI-generated drafts grounded in your knowledge with human review.

WhatsApp CRM Fast replies Team inbox Broadcasts

Talk to our team about WebPing

Share your details and we'll help you with setup, features, pricing, or the right WhatsApp workflow for your team. We'll get back to you by email or WhatsApp.

Shared inbox & supportHandle WhatsApp conversations with your team from one place.

Broadcasts & follow-upsSend approved templates, manage replies, and keep context.

Official WhatsApp platformBuilt for compliant, practical business messaging workflows.

Send us a messageWe usually reply by email or WhatsApp.