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WebPing

Interactive

Flows

Use structured flows to collect information and guide customers.

This guide explains Flows with simple text and arrows, so you can follow it without screenshots.

GuideInteractiveText + arrows

Quick flow

Flow 1Entry point -> Questions -> User response -> Review data -> Route to team/pipeline

Steps

1
Step 1

Open the flow you want to manage.

2
Step 2

Define questions/options/data to collect.

3
Step 3

Connect flow to the right conversation/campaign/automation entry point.

4
Step 4

Test the full user path.

5
Step 5

Review responses and route qualified contacts to inbox/pipeline.

Tip

Flows work best for repeatable intake like qualification, booking, or support details.

What this helps with

Use structured flows to collect information and guide customers. Use this page when your team needs a clear, repeatable way to work in WebPing.

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