Broadcasts | WebPing documentation

This guide explains Broadcasts with simple text and arrows, so you can follow it without screenshots.

GuideOutboundText + arrows

Quick flow

Flow 1Template -> Audience -> Preview -> Send/Schedule -> Replies in inbox

Steps

Step 1

Choose an approved WhatsApp template.

Step 2

Select audience using contacts, tags, or filters.

Step 3

Preview variables, media, and buttons.

Step 4

Send now or schedule the campaign.

Step 5

Handle replies in the inbox and follow up.

Tip

Broadcasts are template messages; customer replies become normal conversations.

What this helps with

Send approved WhatsApp templates to the right audience with pacing. Use this page when your team needs a clear, repeatable way to work in WebPing.

All docs ← Inbox Automations →Help centre

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Broadcasts & follow-upsSend approved templates, manage replies, and keep context.

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